Samsung has added a new feature to its Smart Home Security system. The company now offers professional monitoring as an option for users. This service gives customers extra peace of mind by connecting their home security setup to trained monitoring agents who respond to alerts 24 hours a day.
(Samsung’s Smart Home Security Now Includes Professional Monitoring Option)
The professional monitoring service works with Samsung’s existing SmartThings security devices. These include door and window sensors, motion detectors, and indoor and outdoor cameras. When the system detects unusual activity, it sends a signal to the monitoring center. Agents then contact the homeowner or local emergency services if needed.
Users can sign up for the service through the SmartThings app. Setup is simple and does not require new hardware. Samsung says the monitoring plan is available in most U.S. states and will expand to more areas soon. Monthly fees apply, and pricing details are listed on Samsung’s website.
This move puts Samsung in direct competition with other home security providers like Ring and ADT. Those companies already offer similar monitoring services. Samsung hopes its integration with the SmartThings ecosystem will give it an edge. Many users already rely on SmartThings to control lights, locks, and thermostats from one place.
Samsung’s Smart Home Security launched a few years ago with basic self-monitoring features. Adding professional monitoring fills a gap that some customers had asked for. It also makes the system more appealing to people who want both smart home convenience and traditional security support.
(Samsung’s Smart Home Security Now Includes Professional Monitoring Option)
The new service is live now. Current SmartThings security users can add it anytime. New customers can buy starter kits online or in stores and choose monitoring during setup. Samsung says response times and service quality meet industry standards.